Shipping Policy
GENERAL SHIPPING INFORMATION
Shipping
Shipping Regions, Shipping Methods, Shipping Time and Shipping Costs and Additional Information about the shipping process of Leely.
Our products can be delivered all over the world. We ship our products using the following carriers: (USPS, DHL, TNT, Fedex, etc.). The shipment time varies with the shipment distance. And the efficiency of local carriers also affects the delivery time. It takes about 10 business days for the delivery from our factories to your destination. The exact shipping time depends on the standards of the carrier (USPS, DHL, TNT, Fedex, etc.) and the shipping method you choose. Usually, the time and cost of shipping to different areas are as follows.
| Shipping Regions | Shipping Methods | Shipping Time | Shipping Costs |
|---|---|---|---|
| The USA and Canada | Standard Shipping | 6-10 business days |
$16.00 |
| Expedited Shipping | 3-5 business days |
$27.00 |
|
| All Other Countries | Standard Shipping | 7-10 business days |
$19.00 |
| Expedited Shipping | 4-6 business days |
$29.00 |
Note:
The above days are all business days, during the major holidays, the number of airport freight will increase and the transportation will be delayed. If you need your order urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.
THE SHIPPING FEE: Our shipping costs depend on the total weight of your order and the country the dresses will be shipped to.
Before your order is shipped, Leely site must process your orders and pass strict quality control tests on all your projects. Therefore, the total delivery time is different from the separate shipping time.
Our free shipping sales are for some countries and regions, Germany，France，Singapore，Australia，Canada，United States，United Kingdom，Ireland.
PRODUCTION AND DELIVERY TIME
♦ Total Delivery Time = Processing Time + Shipping Time
♦ If your order contains multiple items, they will be shipped together.
In general, depending on the complexity of the dresses.Processing time differs from category to category. Please refer to the table below for more precise processing to better estimate when you will receive your order:
| Category | Processing Time |
|---|---|
| Wedding Dresses | 15 - 25 business days |
| Bridesmaid Dresses | 10 - 15 business days |
| Mother of the Bride Dresses | 12 - 18 business days |
| Accessories | 5 - 6 business days |
| Swatch/Fabric | 5 - 6 business days |
Note:
Specific processing time depends on the items. The delivery time of accessories, swatches on our inventory and they can be shipped within 24 hours when we have sufficient stock.
We will process your order within 24 hours and inform our tailors to start making dresses for you. Therefore, if you want to cancel the order, please contact us within 24 hours, and we will charge for cancellation of the order for more than 24 hours, because the fabric used in the dress has been cut. For detailed cancellation policy, please refer to our Order Cancellation page.
Rush Order
We also offer an expedited service for customers who need a dress urgently you can the service of rush order for some styles. You can choose the Arrival Date on the option on our product page. When you choose a very early date, the system will automatically calculate the extra cost of the rush production for your dress and there will be a visible sign on the price.
Anymore, if you do not receive your order within the time frame you choose, we will offer you limited reimbursement.